Privacy Policy
Last updated: 15 February 2026
This privacy policy sets out how Mora uses and protects any information you provide when using this website.
We are committed to ensuring that your privacy is protected and that any personal information you share with us is handled with care and respect.
Who we are
Mora is a floral design studio based in Hackney, London. Mora is registered in England and Wales as Del Rovo e Del Gelso Ltd (Company No. 9736024).
For the purposes of data protection law, Del Rovo e Del Gelso Ltd is the data controller. If you have any questions regarding this policy or your personal data, you can contact us at: admin@morafloral.studio
What information we collect
When you contact Mora via the website or by email, we may collect personal information such as your name, email address, phone number, and any details you choose to share in relation to your enquiry, event, or project.
We only collect information that is relevant and necessary for the purpose of responding to your request or delivering our services.
How we use your information
We use the information you provide to respond to enquiries, communicate about potential or ongoing projects, prepare proposals or quotations, and deliver our services. Where appropriate, we may also use limited anonymised data to better understand how visitors use the website and to improve its performance, content, and overall experience.
We do not sell, distribute, or lease your personal information to third parties.
Legal basis for processing
We process personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Depending on the nature of our interaction, personal data is processed on the basis of consent, contractual necessity, legitimate interests, or legal obligations.
Cookies and website usage
This website uses cookies to ensure it functions effectively and to help us understand how it is used. These include essential cookies required for the operation of the site, along with analytics cookies provided by Google Analytics. Further information can be found in our Cookie Policy.
Third party services
Our website is built using WordPress and Semplice, and may incorporate trusted third party services such as Google Analytics and embedded Instagram content. These providers may process certain technical information as part of delivering their services. We take reasonable steps to ensure that any such providers handle data appropriately and securely.
Data retention
We retain personal information only for as long as reasonably necessary. This may include retaining enquiry correspondence for administrative, legal, or accounting purposes. If you would like your information to be removed, you may contact us at any time.
Your rights
Under data protection law, you have the right to request access to the personal data we hold about you, to request correction of inaccurate information, or to request erasure where applicable. Requests can be made by contacting: admin@morafloral.studio
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Data security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.
Changes to this policy
We may update this policy occasionally. The most recent version will always be available on this page.
Cookie Policy
Last updated: 15 February 2026
This website uses cookies to provide a smooth browsing experience and to help us understand how visitors use the site. Cookies are small files stored on your device that allow websites to function properly and gather statistical information.
Mora uses essential cookies required for the operation of the website, as well as analytics cookies provided by Google Analytics. These analytics cookies help us understand how the website is used so we can continue improving it. Some cookies may also be set by third party services, such as embedded Instagram content.
You can choose to accept or decline cookies through your browser settings or via our cookie banner. Please note that disabling certain cookies may affect how the website functions.